Have you ever watched the TV show Undercover Boss?
The theme is simple, the boss goes undercover to discover for him/her self how the employers are feeling about the company what efficiencies can be improved etc...
More often than not the boss is shocked to learn about their employees. It makes for interesting TV.
The key result every time I have watched this show is that people just want to be recognized for being people.
Sure it's great PR for the company to do this and the employee usually gets a bonus, but the big plus is that the employee is recognized as a human being.
Tears are shed, promises made and change generally happens.
Do you have to go undercover to find these things out in your organization? I don't think so.
By remembering their style either say, "Thanks for a job well done" or "You are awesome!" It's that simple.
Treat them with the respect they deserve rather than beat them into your way of thinking, it does work, heck maybe you want to show this to YOUR boss!
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