5 Ideas for Engaging Employees

How do we engage employees in the workplace? Here are 5 suggestions you might find helpful...

1. Listen. How often do we pass off a comment made in a meeting or session and not really hear what the person is asking for? By increasing our active listening skills we can better understand what the employees are asking. Happily the majority of workers in today's world say they do have input and are listened to. This is a good start but not the ultimate answer. 
2. Share Values. Do your company values reflect your employees values? How often do you review these with new staff? Do they have input when joining a team? Perhaps a semi annual review is in order to ensure these two match up.
3. Ask. When our son hires a new employee, he asks the employee the following questions after a couple of weeks. What do we do here that does not make sense to you? How can we improve our systems? This is a brilliant idea as you get fresh eyes to view existing methods. Often what we think works really well can be improved and it all starts with asking.
4. Coach, Train, Mentor. Do you provide professional coaching to your staff? Why not? Expensive? Much less than inefficiency and lack of self confidence on the job. What about the retirees who are now leaving the company? Do you have a system in place to gather and use that knowledge? Most retirees I know would love to make an extra couple hundred dollars to share their information and wisdom. After all it pays for the golf fees...
5. Teamwork. Such an overused phrase, but we know for Gen Y's it is all about collaboration. What kind of team environment are you building that encourages collaboration? These future leaders are not looking for another meeting, they will use social media, the internet, and work groups to solve issues in a fraction of the time. If they feel part of the team how much more will they share? 

Apologies are not always the same

Have you ever wondered if different personalities apologize differently?

Quite often this is the way it sounds...

The "D" style will say "Well, I am sorry" in a tone that makes you feel it was your fault anyway...:)

The "I" style will usually say "Hey sorry, want to grab a pizza and a beer?" with a big smile!

The "S" style gives the most sincere apology, "I am so sorry please forgive me, how can I make it up to you?"

And then there is my style (Bill) the "C" will just say

Yup, that's right nothing. We "C" styles hate to admit a mistake and so will seldom acknowledge it.

Of course this is a generalization, but you would be surprised how accurate it can be. Think about the people around you and their apology style...

Oh, by the way my "S" is screaming at me "I am so sorry if I have offended anyone with this!" LOL

The Seeds of Greatness

The Seeds Of Greatness...

Ah, summer vegetables, fruit and such. How wonderful is the harvest of the season? What about your harvest season?

This tomato was from a single plant in my garden that became lunch today. It grew from a single seed. 

But, look at the abundance of seeds within it! How many more plants could be started from this one piece of fruit?

Sometimes we wonder if we are having an impact in our lives, or the lives of others around us. Sometimes we doubt if we make a difference. 

Next time you feel that way, think of the tomato, it all starts with a single seed and that seed is you. Go make something awesome happen in the lives of others. 

Who knows how many you can inspire?

Employees-Don't beat 'em, Treat 'em

Have you ever watched the TV show Undercover Boss?

The theme is simple, the boss goes undercover to discover for him/her self how the employers are feeling about the company what efficiencies can be improved etc...

More often than not the boss is shocked to learn about their employees. It makes for interesting TV.

The key result every time I have watched this show is that people just want to be recognized for being people.

Sure it's great PR for the company to do this and the employee usually gets a bonus, but the big plus is that the employee is recognized as a human being.

Tears are shed, promises made and change generally happens.

Do you have to go undercover to find these things out in your organization? I don't think so.

By remembering their style either say, "Thanks for a job well done" or "You are awesome!" It's that simple.

Treat them with the respect they deserve rather than beat them into your way of thinking, it does work, heck maybe you want to show this to YOUR boss!

4 Ways to respond to the "D" Style

Here are four simple ways to respond when working with a "D" style individual..
1. Use a firm and direct tone
2. Focus on action and goals
3. Ask: What type of questions
4. Expect a challenge from this style, it shows interest on their part!

Whats on the other side?

As many of you know Barb and I also own a performing arts school called stagecoach schools.
The year-end show is coming up and we are working on the sets for the stage as you can see in this picture.
The picture shows the infrastructure of the set, the important part is on the other side where all the painting happens.
Its a little bit like our personalities, what we show the world isn't always what's on the inside.
Maybe that is where the phrase putting your best face forward came from?

Resilience

Well, I suppose for some summer has arrived. Hey, its the May two four weekend right? Let me tell you, that is not all that has arrived.

We have a very healthy crop of dandelions this year as well.

Hardy little things aren't they? I have pulled, yanked, sprayed (with soap and stuff) and still they are basking in the sun.

Do you have days when you feel like a dandelion? No matter what is thrown at you, you just keeping clinging to the earth?

Resilience, a good quality in humans, not so much for dandelions...

Brain cells vs 000's and 111's

A few years ago while on board a cruise ship speaking I decided I needed a new watch. The boutique on board had many different brands and some were very expensive. I looked at Tag, Rolex, and a few others and decided they were way too much money and not nearly fancy enough.

However, we had a great rapport with the store manager and I knew I could get a bargain on a very fancy upscale timepiece. It may not be diamond encrusted or many thousands of dollars but it would look impressive. I was going for the look.

She listened carefully to my exploding ego talk about what was important to me in a timepiece (none of which had anything to do with telling time) with patience and drooled at the opportunity to sell me a fancy looking high tech gadget.

She showed me a really upscale state of the art watch that had enough buttons to launch the space shuttle. Perfect, I thought that is what I need. This watch had auto synchronization to an atomic clock throughout the world, a solar battery that never needs replacing, different time zones around the world, two alarms, pressure tested to 500 feet (I rarely swim below 4 feet of water) a titanium case, and of courser a great look. It is an aviators watch with a special dial around the crown for figuring out navigational numbers like speed, fuel usage etc.. This is all stuff I really need because it makes the watch look better, not because I have ever piloted a plane.

It looked fabulous, had a heavy feel and was a statement of success, I thought...

Well, it has been several years now, the watch still looks great, (that titanium case really works) I wear with a certain amount of pride as a symbol of a sort of achievement. Vanity at it's best.

The reality? This thing drives me nuts!

Every year about this time I have to change the time for daylight savings, and every year I spend a stupid amount of time trying to get the thing to do what I want. And, its not just here; if we are travelling and God forbid we go into another time zone I am lost. It calls for a trip to the ships jewellery store to find a 20's somebody who actually knows how to make this technological sun dial work!

How important is the solar panel to me now? How much do I gain from the auto synchronization to the atomic clock in Fort Collins now?

If I try to set it, I can't see the flipping numbers or dials. Clearly this was made for an aviator with better than 20/20 vision not an old guy who needs reading glasses.

After 30 minutes both online and with the manual, (I keep the manual right on my desk because I know next Spring this is going to happen again) two cups of coffee, several expletives, the time is now correct.

I think... it may be set for pm rather than am, again, I can't see the darn dials. I will know that tomorrow, when the date is wrong and the whole thing has to be done again...

I am almost to the point of making it my desk paperweight. Either that or re-gifting it to a son or son in law who can still see the dials.

So the moral of the story? While I love technology, I have to watch out for ego, vanity, not to get in the way of making a sensible purchase.

Now about, about that new Ipad 2.....

Still, it looks pretty.... and it was a bargain... justify, justify it...

Preparation

Today as I sit in Canadian Tire getting new snow tires, I am actually ahead of the curve when it comes to winter prep.
How often do we leave tasks like this till the last minute and then wonder why we can't get traction on the issue?
I know In the past I have been guilty of this type of procrastination, how about you?
What "tires" do you need to change to get better results in your life?
What are your "wear indicators" telling you? On tires it is obvious, sometimes in us they are hidden in stress, anger, impatience, to name a few.
Give yourself a check up from the neck up and see if it is time for some new wheels.