Apologies are not always the same

Have you ever wondered if different personalities apologize differently?

Quite often this is the way it sounds...

The "D" style will say "Well, I am sorry" in a tone that makes you feel it was your fault anyway...:)

The "I" style will usually say "Hey sorry, want to grab a pizza and a beer?" with a big smile!

The "S" style gives the most sincere apology, "I am so sorry please forgive me, how can I make it up to you?"

And then there is my style (Bill) the "C" will just say

Yup, that's right nothing. We "C" styles hate to admit a mistake and so will seldom acknowledge it.

Of course this is a generalization, but you would be surprised how accurate it can be. Think about the people around you and their apology style...

Oh, by the way my "S" is screaming at me "I am so sorry if I have offended anyone with this!" LOL

Canada eh?

Canada eh?

Yes, well we Canadians are a hearty breed. While others are basking in warmer climates enjoying the sunshine and heat, we like to be hardy like these poor crocus'. I took this shot on the first day of spring here in the land of the Great White North. 

Nothing says unstoppable like a crocus in a Canadian garden on the first day of Spring. While we mere mortals extol the virtues of the sunny south, these patriots deem to stay with the country though out the entire winter. No snowbirds here.

Of course, Barb and I are exempt from our defection of our country for the sun drenched beaches of Central and South America. Hey, we were working! It is tough work to be paid to sit on board a 5 star luxury liner, eat lobster, and assist passengers with their travel questions. We have hazards on the job too. 

What about sunburn, what about weight gain, what about any other BS you can think of to try and make us feel a little less guilty at having left the motherland for this Nirvana?

Oh well, the trials of being us. 

Now, about that groundhog who obviously messed up this year. Where's my 22?

Movember and Sons

I had a call from our son Chris asking if I wanted to participate in this years campaign. New this year is an opportunity for sons and fathers to work together. 

I am very proud of Chris who has lead a BIG team in the Kitchener area for the past three years. Of course any chance to spend time with your son is invaluable so here goes...

It's been a very long time since I wore a "stache" about three decades! I am the guy in the middle...

So what is Movember all about? Here is some info from their website. 

Check out the team site here. http://ca.movember.com/team/426821

 

Movember is an annual charity initiative responsible for the sprouting of moustaches on men’s faces around the world, to raise awareness, support and funding for men’s health issues, specifically prostate cancer and male mental health. Movember is the world's largest men's health movement and the largest non-government funder of prostate cancer globally.

 

I encourage you to all support this great cause, form a team or just support a friend. No friends? Support me!! :) 

 

You can donate by clicking this link. http://mobro.co/billbob3 

 

Thanks for caring! I will keep you up to date on the "growth"

Leaders on Leadership

We asked Tony Haddad (Past President AMCTO) six key leadership questions for today’s existing and upcoming leaders, here are his responses...

Was there one experience that really helped your career? Why?

      My career was assisted by a secondment to manage a public transit company.  This provided me with valuable operational experience to blend with corporate administrative skills to provide a more balanced perspective toward leadership and providing direction and advice to staff and board of directors.

What do you believe to be the most important leadership skill?

        I think the one of the most important leadership skills is the ability to assess matters and provide advice/direction in a timely manner. The ability to articulate and communicate to your audience is essential to effective leadership.

 What do you consider to be the most important decisions you make in your role as a leader?

       Among the most important decisions leaders make are those based on collaborative consultations with colleagues, representing the best interests of the organization.

 In your opinion, what is the biggest challenge facing tomorrow’s leaders?

In your opinion, what is the biggest challenge facing tomorrow’s leaders?

        Challenges facing tomorrow’s leaders will include support networks that include sufficient experience to support leadership initiatives.  In addition, adaptation to cultural shifts in how we communicate and effectively engage stakeholders and customer expectations.

 What one thing is it that a newly appointed leader needs to be doing more of?

      Newly appointed leaders should ensure and encourage collaborative consultation among the leadership team, comprising diverse representatives to and sustain effective decision making.

 What advice would you give to a new and upcoming leader?

        Surround yourself with a balance of skilled professionals, new and seasoned, with a cross-section of experience as the basis for a dynamic and effective leadership team.

The Seeds of Greatness

The Seeds Of Greatness...

Ah, summer vegetables, fruit and such. How wonderful is the harvest of the season? What about your harvest season?

This tomato was from a single plant in my garden that became lunch today. It grew from a single seed. 

But, look at the abundance of seeds within it! How many more plants could be started from this one piece of fruit?

Sometimes we wonder if we are having an impact in our lives, or the lives of others around us. Sometimes we doubt if we make a difference. 

Next time you feel that way, think of the tomato, it all starts with a single seed and that seed is you. Go make something awesome happen in the lives of others. 

Who knows how many you can inspire?

Snap!

So as I was sitting on the deck working hard... (yeah right) this morning I saw a small black image scurry off to my right.

Mouse!

It scurried away into a hole in the ground near the garage.

Now being the intrepid hunter I am, I considered my options. After all this is man's work, Barb would freak out if she saw a mouse. What to do? Should I fill in the hole? Set a trap near the hole?

Where is my dog when I need her?

I could call for help, cause I am a chicken when it comes to this stuff. Hey, these things have teeth!

I went for technology. A better mousetrap!

Well actually just one of the cheap ones you buy at the hardware store. You know the kind, these are made of wood and if you don't move fast bang your finger is toast.

Now we live in the country, actually on an island. Not sure how this little rodent made it here, (maybe an Olympic swimmer) but there is a causeway. But that is usually just a great spot for roadkill of these varmints.

Squirrels don't fare much better on that road...

But I digress, so this great white hunter set the trap (without setting it off, a minor miracle in itself) and went back to working on the laptop.

About 15 minutes later, SNAP!

As I looked around the corner cautiously I half expected to see poor Mickey in his final throes...

So what did I see, a trap upside down, clearly set off, and a chipmunk booking it down the garden path for anywhere away from me and the trap!

Must have scared the devil out of him... :)

Now, I like chipmunks sort of, and I know all of you do, so rather than tick off all our friends and clients I removed the trap and went with other methods for the mouse.

My neighbour has this 300 pound cat that has been looking a little peckish lately, perhaps an invitation to dinner is in order...

Employees-Don't beat 'em, Treat 'em

Have you ever watched the TV show Undercover Boss?

The theme is simple, the boss goes undercover to discover for him/her self how the employers are feeling about the company what efficiencies can be improved etc...

More often than not the boss is shocked to learn about their employees. It makes for interesting TV.

The key result every time I have watched this show is that people just want to be recognized for being people.

Sure it's great PR for the company to do this and the employee usually gets a bonus, but the big plus is that the employee is recognized as a human being.

Tears are shed, promises made and change generally happens.

Do you have to go undercover to find these things out in your organization? I don't think so.

By remembering their style either say, "Thanks for a job well done" or "You are awesome!" It's that simple.

Treat them with the respect they deserve rather than beat them into your way of thinking, it does work, heck maybe you want to show this to YOUR boss!